Terms & Conditions
MAKING A PURCHASE
Making a purchase could not be easier. Just browse our catalogue, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, continue to checkout and you will be asked for a few details that we need to be able to satisfy the order. You will always be asked to pay for your order at the time of placing the order and the final Place Order button is your acknowledgement that you have agreed to and are happy with these terms of service. If you have any queries regarding an order you are yet to make then please contact us prior to placing the order. If you have any queries regarding an order you have already made, please contact us with your order reference number to hand.
SHIPPING
All orders for mainland UK are delivered free of charge if over £75 in value!! Unfortunately we are unable to send orders free of charge to Highlands and Islands or Northern Ireland because of the high delivery costs we are charged. Orders are sent either by courier who will deliver between 8am and 6pm. Please make sure someone is home on the day of delivery to receive your goods. If that is not possible for any reason, please leave a note on your order to let us know a safe place the courier can leave the parcel.
PRIVACY POLICY
The Woolly Meat Company do not disclose buyers' information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option.
Data collected by this site is used to:
a. Take and fulfill customer orders b. Administer and enhance the site and service c. Issue a unique identifier (e.g. customer login) d. Monitor customer account status beyond that required for individual purchases e. Only disclose information to third-parties for goods delivery purposes
RETURNS POLICY
If you are at all unhappy with any product please get in touch with us via email at hello@thewoollymeatcopany.com and we will explain exactly what to do with your product.
TAX CHARGES
For orders made from the UK or the European Union, 20% VAT is included. The prices displayed on the website are inclusive of VAT.
GUARANTEE
The Woolly Pig Company will endeavour to fulfil your order and supply your goods as quickly and efficiently as possible. That said, we reserve the right to cancel any order at any time should we be unable to delivery any / all of the items on the order. No liability will be given for any losses resulting from cancelled orders or late deliveries ... although anything like that is very unusual :)
DISCLAIMER
The Woolly Pig Company aims wherever possible to provide accurate and updated content on our website. Unfortunately, there may be stock issues or unintentional errors on our website. We reserve the right not to be liable for these errors or changes. If it is not possible to supply all items from your order or there are any changes we think you should be aware of, we will contact you and offer an alternative or refund if necessary.
MEDIA
Products may vary slightly from their pictures. The images of the products on our website are for illustrative purposes only. Although we have made every effort to disply the products accurately, we cannot guarantee that a device’s display of the colours accurately reflects the colour of the products. Your product may vary slightly from those images.